Resolved
This incident has been resolved.
Posted Aug 25, 2026 - 13:37 CEST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Aug 25, 2026 - 10:48 CEST
Identified
The issue has been identified and a fix is being implemented.
Posted Aug 25, 2026 - 10:32 CEST
Investigating
Due to some limitation on our sms provider. There is an issue with sending SMS from the GateManager at the moment.
We are already working closely with the provider to resolve this issue
SMS might have been lost due to this error
Posted Aug 25, 2026 - 10:32 CEST
This incident affected: GateManager (GateManager 00, GateManager 01, GateManager 02, GateManager 03, GateManager 04, GateManager 06, GateManager 08, GateManager 10, GateManager 11, GateManager 12, GateManager 14, GateManager 16, GateManager 21, GateManager 22, GateManager 23, GateManager 41, GateManager 51, GateManager 52, GateManager 100, GateManager 101, GateManager 102, GateManager 103, GateManager 104, GateManager 105, GateManager 106, GateManager 107, GateManager 108, GateManager 109, GateManager 110, GateManager 111, GateManager 112, GateManager 114, GateManager 200, GateManager 201, GateManager 202, GateManager 203).