A fix has been implemented and we are monitoring the results.
Posted Aug 29, 2025 - 17:04 CEST
Update
we are working on implementing the permanent fix, next update at 17:00
Posted Aug 29, 2025 - 16:29 CEST
Identified
We've applied a temporary fix that has restored access to GateManagers. Please be aware that this may result in slower performance. Our team is working on a permanent solution, and we expect to provide our next update at 16:15, by which time the issue is expected to be fully resolved.
Posted Aug 29, 2025 - 14:55 CEST
Investigating
We are currently experiencing network issues in our datacenter, which may affect connectivity to some GateManagers. Our engineers are currently working on identifying the issue.
We apologize for any inconvenience this may have caused.
Posted Aug 29, 2025 - 14:19 CEST
This incident affected: GateManager (GateManager 103, GateManager 109, GateManager 201).