Resolved
The incident are now resolved.
Posted Jun 15, 2026 - 07:52 CEST
Update
We continue to monitor the GateManagers closely and maintain strict surveillance to ensure ongoing stability.
Current Status:
Stability: We have not observed any further issues since June 10.
Our Action: Our fix remains in place, and we are tracking all systems in real-time.
Provider Status: The datacenter provider is still actively working on the underlying root cause.
We will provide further updates as the provider makes progress toward a permanent solution.
Posted Jun 12, 2026 - 09:03 CEST
Update
A fix has been implemented
We continue to monitor the GateManagers closely and maintain our strict surveillance to ensure stability.
More updates will follow as the provider makes progress.
We apologize for any inconvenience caused.
Posted Jun 11, 2026 - 13:43 CEST
Update
A fix has been implemented on our side to stabilize things while our datacenter provider actively works on the underlying issues.
We continue to monitor the GateManagers closely and maintain our strict surveillance to ensure stability. More updates will follow as the provider makes progress.
Posted Jun 10, 2026 - 10:38 CEST
Monitoring
We continue to monitor the GateManagers closely.
Our datacenter provider is still actively working to resolve the underlying issues,
and we are maintaining our strict monitoring in the meantime.
We apologize for any inconvenience caused.
Posted Jun 09, 2026 - 15:25 CEST
Update
We are continuing to work on a fix for this issue.
Posted Jun 09, 2026 - 12:46 CEST
Update
We are continuing to work on a fix for this issue.
Posted Jun 09, 2026 - 12:29 CEST
Update
We are continuing to work on a fix for this issue.
Posted Jun 09, 2026 - 12:27 CEST
Update
We are continuing to work on a fix for this issue.
Posted Jun 09, 2026 - 12:14 CEST
Update
We are still working on the issue with our provider.
Posted Jun 09, 2026 - 09:35 CEST
Identified
We are currently experiencing technical difficulties at one of our data centers. As a result, several GateManagers are intermittently stopping or failing to respond.
Current Status:
Issue: GateManagers dropping connection or responding only briefly.
Action: Our technical team is actively investigating the root cause.
Next Step: We will provide an update as soon as we have more information.
We apologize for any inconvenience caused.
Posted Jun 08, 2026 - 06:00 CEST
This incident affected: GateManager (GateManager 00, GateManager 01, GateManager 02, GateManager 03, GateManager 04, GateManager 06, GateManager 08, GateManager 10, GateManager 11, GateManager 12, GateManager 14, GateManager 16, GateManager 21, GateManager 22, GateManager 23, GateManager 41, GateManager 51, GateManager 52, GateManager 100, GateManager 101, GateManager 102, GateManager 103, GateManager 104, GateManager 105, GateManager 106, GateManager 107, GateManager 108, GateManager 109, GateManager 110, GateManager 111, GateManager 112, GateManager 114, GateManager 200, GateManager 201, GateManager 202, GateManager 203).