Prime Sync issues

Incident Report for Secomea

Resolved

This incident has been resolved.

Posted Nov 06, 2024 - 15:21 CET

Investigating

We have identified a sync issue between GateManager and Prime, meaning that changes made in GateManager won’t be visible in Prime.
It has no impact on GateManager and SiteManager.

We’re investigating the issue.
We’re sorry for the inconvenience this might cause.

Best regards,
Secomea.

Posted Nov 04, 2024 - 11:28 CET

This incident affected: Secomea PRIME (Prime Platform).