Prime Sync

Incident Report for Secomea

Resolved

This incident has been resolved.

Posted Nov 20, 2024 - 14:57 CET

Update

We are continuing to investigate this issue.

Posted Nov 20, 2024 - 13:36 CET

Investigating

We have identified a sync issue on Prime, meaning that changes made in GateManager won’t be visible in Prime.
It has no impact on GateManager and SiteManager.

We’re investigating the issue.
We’re sorry for the inconvenience this might cause.

Best regards,
Secomea.

Posted Nov 20, 2024 - 12:34 CET

This incident affected: Secomea PRIME (Prime Platform).